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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,479 total reviews)

      Paul Brown

      50% approve of CEO

      35% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.0

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.6

      Career opportunities

      2.4

      Compensation and benefits

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      1.0
      Apr 16, 2021

      IT'S NOT WORTH IT

      Crew member
      Recommend
      Business Outlook

      Pros

      You smell like donuts at the end of your shift.

      Cons

      -They do not care about you. -They don't train properly. -I've been waiting for my W2 but they got my address wrong when the interviewer filled out my information for me... -I quit soon after I started because it was chaos from the get go. -Also, if you have an issue, such as a W2 you've never received, do not waste your time calling corporate, they said they couldn't do anything for me and to contact my manager. -Franchises switch hands so frequently, a year later you don't know whether the same people are going to own the store or not. -It is not worth the run around with this business. -There is plenty more to say, but If I went on, I'd surely end up writing a book.

      4.0
      Apr 6, 2021

      Depends on franchise

      Crew member
      Recommend
      Business Outlook

      Pros

      Make great friends, had fun most days as long as you have a good team

      Cons

      It all depends on the location and franchise you work at. Some hire people that should not have gotten hired, and then they take forever to fire them. HR sucked in the franchise I worked in, but it’s not like that in all locations.

      Viewing 130 - 132 of 13,479 Reviews
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      ReviewsDunkin' reviews

      Glassdoor has 14,048 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.