Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3177) , Cashier (1421) , Shift Leader (843) , Barista (836) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (143) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 648 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 628 reviews)); "I get free coffee every day and get to give coffee to others" ((in 500 reviews)); "I worked with great coworkers who all did their job perfectly and kept the store clean" ((in 479 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 448 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1168 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1002 reviews)); "really bad manager and company took advantage of you working just like any other big company" ((in 460 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 147 reviews)); "No breaks and very tiring" ((in 112 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

Dunkin' reviews

3.3

43% would recommend to a friend

(13,477 total reviews)

Paul Brown

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

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Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,477 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Jan 16, 2014

A decent "in between jobs" kind of job that isn't great, but you can make some money.

Crew member

Recommend

Business Outlook

Pros

The camaraderie between co-workers was great. Hours were very flexible. Hefty cash tips could bump up the hourly rate past $12/hr on a good shift. Ate a lot of donuts. The back was pretty clean. Paychecks were reliable and on time.

Cons

Manager was a terrible communicator (doesn't work there anymore though). Every day I didn't know if I was going to be praised or reprimanded. Had to pay for my own uniform. Sometimes co-workers would quit / bail out of their shifts and I would be stuck there. Manager definitely played favorites, and let certain people get away with ditching shifts... I'm glad they were (apparently) replaced.

4.0

Jan 16, 2014

Good first job.

Crew member

Recommend

Business Outlook

Pros

It was very close to home and was a great way to make extra money on the weekends during high school. The tips were great and I was lucky to generally have good crew members to work with.

Cons

The management when I was hired was not great. During my second year there they hired a manager who was fantastic- she really seemed to care about the crew members and she was great at making sure that things got done efficiently.

3.0

Jan 15, 2014

Interesting, is a change in activity, it is still a job that I conducted while preparing for change (study a Masters MBA

Baker

Recommend

Business Outlook

Pros

gave me the opportunity to work, and I'm very grateful for that, which you appreciate the value of time and all the instrumentation and procedures for customer care.

Cons

salary and activities have no connection with my professional training.

Viewing 13279 - 13281 of 13,477 Reviews

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Reviews by job title

A decent "in between jobs" kind of job that isn't great, but you can make some money.

Good first job.

Interesting, is a change in activity, it is still a job that I conducted while preparing for change (study a Masters MBA

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