Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3176) , Cashier (1421) , Shift Leader (843) , Barista (836) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (143) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 648 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 628 reviews)); "I get free coffee every day and get to give coffee to others" ((in 500 reviews)); "I worked with great coworkers who all did their job perfectly and kept the store clean" ((in 479 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 448 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1168 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1002 reviews)); "really bad manager and company took advantage of you working just like any other big company" ((in 460 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 147 reviews)); "No breaks and very tiring" ((in 112 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

Dunkin' reviews

3.3

43% would recommend to a friend

(13,474 total reviews)

Paul Brown

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Dec 23, 2013

guest service rep

Guest service representative

Recommend

Business Outlook

Pros

free meal while on duty/15 min break/ discount when off duty

Cons

typical fast food position/no room for advancement

2.0

Dec 22, 2013

Sometimes, you feel like a chocolate frosted but mostly it's a Boston crème.

Shift supervisor

Recommend

Business Outlook

Pros

Fast pace, game of memory, timed, accuracy, multi-tasking constantly cleaning environment. If you can't keep up, I'm sorry you won't like this job at all (either get good at it or find a different line of work). You need a thick skin, especially dealing with people in the morning. Most people (customers and employees) are not morning people. It does get demanding especially during the morning rush. If you want hours they will give you hours. You need a flexible schedule? Dunkin can do that too. Some Dunkin stores still do tips, Tips are only really worth it at a high volume restaurant. The job overall is fun, the employees depending if you all vibe or not is worth it. Kind of a family away from your other family. Great place to learn new or improve skills between customers and employees.

Cons

Corporate not watching their Franchisees, management, wage, sexism, favoritism, they have you at part time but schedule you for full time work spread over six days so they don't have to pay over time. The list goes on.

2.0

Dec 11, 2013

Good work, Little PAY

Overnight manager

Recommend

Business Outlook

Pros

Easy job discounted food fun

Cons

pay is very very very low

Viewing 13288 - 13290 of 13,474 Reviews

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guest service rep

Sometimes, you feel like a chocolate frosted but mostly it's a Boston crème.

Good work, Little PAY

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