Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3176) , Cashier (1421) , Shift Leader (843) , Barista (836) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (143) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 648 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 628 reviews)); "I get free coffee every day and get to give coffee to others" ((in 500 reviews)); "I worked with great coworkers who all did their job perfectly and kept the store clean" ((in 479 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 448 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1168 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1002 reviews)); "really bad manager and company took advantage of you working just like any other big company" ((in 460 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 147 reviews)); "No breaks and very tiring" ((in 112 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

Dunkin' reviews

3.3

43% would recommend to a friend

(13,474 total reviews)

Paul Brown

50% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Nov 24, 2013

I have learned to work in a fast paced environment, and prepping food.

Cashier/prep cook

Recommend

Business Outlook

Pros

The pros for working for this company, I liked working as a team with my coworkers,.and it was a fast paced environment.

Cons

The cons for working for this company, under paid, no advancement.

1.0

Nov 21, 2013

Terrible experience

Crew member

Recommend

Business Outlook

Pros

The general Manager was nice. That is about all I can say for them.

Cons

Rude coworkers,No training,they expected you to know every thing in just a few days,Yelled at you if you were moving to slow, not organized. Every one was running around doing every thing. This caused people to make multiple of the same order, Made you take out trash even with angry racoons in the dumpster. Would have us take cups out of trash to use again.

3.0

Nov 14, 2013

Repetitive, but I would work at another location

Barista

Recommend

Business Outlook

Pros

Very very easy, quick to learn tasks, good part time work, able to make slight creative decisions, easy to use computer register

Cons

Most of my cons would involve my personal gripes with the food or mostly the staff that I worked with. A lot of kinks had to be worked out because of the store just starting up.

Viewing 13297 - 13299 of 13,474 Reviews

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Jobs at Dunkin'

Atendente de Loja

Brasília, Distrito Federal

Brasília, Distrito Federal

Dunkin'

Dunkin' reviews

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Reviews by job title

I have learned to work in a fast paced environment, and prepping food.

Terrible experience

Repetitive, but I would work at another location

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