Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3178) , Cashier (1423) , Shift Leader (843) , Barista (836) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 653 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 622 reviews)); "free donuts and free coffee" ((in 516 reviews)); "Very fun and nice coworkers" ((in 484 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 445 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1151 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1013 reviews)); "Manager is rude if you called off no matter how much you committed to your job." ((in 474 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 150 reviews)); "No breaks and very tiring" ((in 119 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

Dunkin' reviews

3.3

43% would recommend to a friend

(13,484 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

5.0

Aug 23, 2018

Cashier

Sales associate/cashier

Recommend

Business Outlook

Pros

Awesome perks - like food and drinks Flexible Hours

Cons

Nothing - I was very happy with my overall experience for this part time job.

5.0

Aug 23, 2018

Coffee maker

Recommend

Business Outlook

Pros

Fun work environment. Fast pace, on your feet, organized.

Cons

Slippery floors, dropping cups, bathrooms

2.0

Aug 23, 2018

Horrible management that doesn’t care about the store or it’s workers.

Crew member

Recommend

Business Outlook

Pros

Sometimes free food. The pay is reasonable.

Cons

Managers don’t train and just throw you in. Horrible at making schedules and cut people’s hours to save company money. Checks never come on time and don’t offer direct deposit. There’s so much Corruption with managers and it make it hard to speak up bc they blackmail you indirectly.

Viewing 160 - 162 of 13,484 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.7★Compensation & Benefits

Chick-fil-A Corporate

3.7★Compensation & Benefits

Camarao Express

3.8★Compensation & Benefits

Jobs at Dunkin'

Restaurant Team Member

Miami, FL

View job

Restaurant Team Member

Dunkin'

Dunkin' reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cashier

Coffee maker

Horrible management that doesn’t care about the store or it’s workers.

Top companies for "Compensation and Benefits" near you

Jobs at Dunkin'

Dunkin' reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Jobs at Dunkin'

Dunkin' reviews FAQs