Dunkin' reviews

3.3

43% would recommend to a friend

(13,470 total reviews)

Paul Brown

52% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,470 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jan 18, 2026
Recommend
Business Outlook

Pros

I love DD coffee and donuts

Cons

Grumpy customers, especially those who feel attacked when the drive-thru mobile line passes them in the order line

Viewing 178 - 180 of 13,470 Reviews

Glassdoor has 14,039 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.