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      Dunkin'

      Part of Inspire Brands

      Engaged Employer

      Dunkin' reviews

      3.3

      43% would recommend to a friend

      (13,490 total reviews)

      Paul Brown

      51% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,490 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Reviews by job title

      13K reviews
      3.0
      Sep 27, 2015

      Pay

      Crew member
      Recommend
      Business Outlook

      Pros

      Great job! Worked at one inside of a Walmart, so we didn't have bathrooms to clean or a drive thru. Slower than a stand alone store. Got to take donuts at the end of the night.

      Cons

      They do not pay for you to close. I work until 9:00 pm when we close, they do not pay after 9:15 pm. That is not enough time to finish throwing away donuts, coffee, counting my drawer etc! This is an issue when you have days where you stay until 9:45 pm or 10 pm. Not getting paid for money I have earned is not okay.

      2.0
      Sep 25, 2015

      Bad first job.

      Barista/baker
      Recommend
      Business Outlook

      Pros

      I enjoyed the atmosphere, the people and my co-workers.

      Cons

      The manager was terrible, the owner was not that involved. I did not have an enjoyable time due to someone who lost the hours i had written down on the paper. We didn't have clock-in numbers yet. They almost screwed me over by 28 missing hours. I got the settled but after that I was always yelled at for not knowing how to do something. Nobody trained me properly and I felt bad and left because of it.

      1.0
      Sep 21, 2015

      Crew Member

      Crew member/shift leader
      Recommend
      Business Outlook

      Pros

      No pros at all at dunkins besides the people I worked with. BUT I was lucky.

      Cons

      Horrible Pay, Most Customers are rude, Strict rules, No room for Advancement, Managers/GMs were up everyones behinds, worked long hard hours and got 4 .25 raises in the 5 years I slaved there.

      Viewing 235 - 237 of 13,490 Reviews
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      ReviewsDunkin' reviews

      Glassdoor has 14,060 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.