Does Dunkin' pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dunkin'?

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3175) , Cashier (1421) , Shift Leader (843) , Barista (836) , Cashier/Barista (436) , Sales Associate/Cashier (331) , Manager (276) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Baker (147) , Team Member (146) , Sales Associate (143) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 652 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 651 reviews)); "Free coffee and free food" ((in 512 reviews)); "I worked with great coworkers who all did their job perfectly and kept the store clean" ((in 488 reviews)); "Get to meet some great people and get to know a lot of regular customers whom you connect good with." ((in 446 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1161 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1019 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 463 reviews)); "They treat you like you are human chattel; indispensable and there are no benefits to speak of." ((in 220 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 150 reviews))

What are employees saying about Dunkin' layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

What are the top reviewed Dunkin' locations?

Brasília , Porto Alegre , Brasiléia , Jundiaí , Brasileira

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Dunkin'

Part of Inspire Brands

Dunkin' reviews

3.3

43% would recommend to a friend

(13,472 total reviews)

Paul Brown

50% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (13,472 reviews)

Ratings by demographic groups

Race / Ethnicity

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Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Dec 7, 2025

Good college job

Crew member

Recommend

Business Outlook

Pros

Worked here part time in college, I enjoyed it most of the time.

Cons

Can be stressful when it’s busy and dealing with rude customers

5.0

Dec 7, 2025

good

Part time service crew

Recommend

Business Outlook

Pros

very nice and friendly environment

Cons

There is honestly no con

5.0

Dec 5, 2025

Amazing management

Employee

Recommend

Business Outlook

Pros

Easy to talk to managers very understanding. Will fix any problems.

Cons

Hours are short if you are looking for full time.

Viewing 262 - 264 of 13,472 Reviews

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Jobs at Dunkin'

Atendente de Loja

Brasília, Distrito Federal

Brasília, Distrito Federal

R$2K - R$2K /mo

(Employer provided)

View job

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