Dunkin' reviews

3.3

43% would recommend to a friend

(13,474 total reviews)

Paul Brown

50% approve of CEO

35% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,474 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Dec 1, 2025

It was okay

Recommend
Business Outlook

Pros

Really almost anyone can do this job and overall it’s very easy if you can manage multitasking and moving fast. The food and drinks have instructions posted everywhere and on the tag itself so you don’t even really need to memorize those. If you’re even somewhat competent you have a shot at management or something else eventually.

Cons

Customers treat you horribly when they have a problem and will try to get you fired over a sandwich. Management usually is typical for fast food, which is both good and bad.

3.0
Nov 30, 2025
Recommend
Business Outlook

Pros

since we're part time, having an understanding manager is essential

Cons

i feel theres a lot of unreasonable non negotiables

Viewing 280 - 282 of 13,474 Reviews

Glassdoor has 14,043 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.