Loose Federation of Small Interdependent Teams Working on Diverse Projects - Software Development Engineer II Amazon Employee Review

4.0
Aug 8, 2010
Recommend
Business Outlook

Pros

After working as a college intern at the company I was offered a full-time position which I accepted. As a first-time job out of college I can't recommend it enough; just make sure you're on a team working on an unreleased product. An Amazon team in heads-down development mode is an amazingly productive and inventive thing. Projects are rapidly prototyped, torn down, and built anew. The build system is bar none the best I have ever used; if you need some library to do something, you just depend on it. Done. We had a senior principal engineer acting as a sort of roaming quarterback among our teams and he frequently sat in on design brainstorming sessions. He also sat ten feet away from me, so bouncing ideas off of him was frictionless and really helped me grow as a fault-tolerant systems architect. People wear many hats at Amazon and you can quickly make a name for yourself as "the X guy" if you devote yourself to being an expert in X. Plans change and you can get a golden opportunity in your lap if you're lucky. For me it was defending our system architecture against three senior principals. Get your name out there and you'll have other (potentially cooler) teams trying to headhunt you from your current one. I would recommend this strategy: stay on a project long enough to make a name for yourself in some way and then jump ship to another team. A year and a half to two years is a good periodicity for this process. The best thing about Amazon is that if you find yourself getting tired of the same old drag in your current position, you can jump ship to another team and work on something entirely new and exciting. This is not Microsoft: there is little animosity between teams and no hard feelings will be had. You can be writing servers in Java one year, virtualization modifications to the Linux kernel the next, and messaging systems in Erlang the next. Corporate culture is good. There aren't as many hokey ice-breaker or get-to-know-each-other events as in other companies. I once heard the company described as "having a good drinking culture," which certainly was true within my team. Our outings were more like pub crawls, with pool and bowling often thrown in as an afterthought as we wandered around Capitol Hill. Good times were had. The pay is pretty good too and I hear the stock ain't doing half bad, too. In summary, I wholeheartedly endorse Amazon as a first out-of-college job for people who want to learn a lot about anything. Just don't dig down too much in one team and you can rise to prominence in any area you want. Within a year I was designing and implementing key pieces of our architecture and my ideas and proposals were taken as seriously as those from people with a decade or more with the company.

Cons

N.B.—My team probably ranked in the top five for pager pain metrics. I've seen the histograms, and there is a long tail. You'll likely find yourself in a team with far less pager pain, but be warned that it can be bad. Yes, you have to carry a pager. Yes, it can be hell. You will invariably try to go to a pub one hour before your rotation ends only to be paged into an event that requires a conference call with multiple VPs and on-edge datacenter engineers. You may go to bed at 1 AM Sunday night, be paged at 5 AM Monday morning and not stop firefighting until 2 AM Tuesday. It can be draining. People say Amazon never ships a version two of anything, and I think this is the reason why. Asking your educated thought workers to sit around doing menial "keep the stack running" tasks can be a pain, and the small team sizes are great and all, but you'll find yourself wishing for more people to share the pager pain; misery loves company. At one point my project entered a dark phase in which all feature development tasks were superseded by the need to just keep the service up and running. Hacks and kludges were put in place to reduce the load and extreme measures were taken to keep us up and running. In retrospect, our project was characteristically different from other web services and this sort of thing was predictable, but we didn't get ahead of the problem quickly enough. One tends to blame management when these things happen; saying "we'll take the technical debt and put it on the backlog for now" one too many times can result in one hell of a lot of interest to pay off. The whole period seemed like hell when it was happening; a team member switched teams, the intern went back to college, the managers did a nice little switcharoo, we had three developers to actually code. But it passed. And I got an offer with another team with essentially no oncall rotation and whose work I really admired. I didn't take it because I knew I'd soon leave the company due to a cross-country move (I didn't want to join a brand new team for only two months), but the thought crossed my mind. So if you have a needy family, enjoy sleeping, or can't bear the thought of a pager, maybe Amazon is not for you. If you're willing to look past that in order to work at a company that actually ships products (rather than having them always in beta or research), I say the pain outweighs the gain.

Explore other reviews about Amazon

5.0
Jan 23, 2026
Recommend
Business Outlook

Pros

Working as a Data Center Engineering Operations (DCEO) technician at AWS has been an incredibly fulfilling experience. Every day, I know that my work directly supports the infrastructure that powers services used by millions of customers worldwide—from Netflix streaming to NASA processing Mars rover images. What makes this role special is the sense of ownership and responsibility. DCEO technicians are truly the heartbeat of the data center, maintaining the critical power, cooling, and life safety systems that keep AWS running at 99.999% uptime. The mission is clear: be stealthy in action and swift in recovery, solving problems before they impact customers. The technical challenges keep the work engaging. Whether I'm monitoring building management systems, responding to alarms, managing preventative maintenance programs, or coordinating with vendors, there's always something new to learn. The role demands both hands-on technical skills and critical thinking, which makes every shift dynamic and rewarding. AWS invests heavily in training and development. The comprehensive onboarding process, detailed standard operating procedures, and access to subject matter experts across Field Engineering and other support teams ensure you're never alone in solving complex problems. The emphasis on safety is genuine—leadership truly prioritizes that everyone goes home in the same condition they arrived. Working alongside dedicated teams like DCO, Infrastructure Delivery, and Logistics creates a collaborative environment where everyone understands how their role contributes to the bigger picture. The 24/7 nature of the work means building strong relationships with your shift team, and there's real camaraderie in knowing you're all working toward the same critical mission. For anyone who enjoys hands-on technical work, values operational excellence, and wants to be part of maintaining world-class infrastructure at global scale, DCEO at AWS offers a challenging and meaningful career path.

Cons

Time constraints, and demands can be overwhelming.

5.0
Jan 10, 2016
Anonymous employee
Recommend
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
See reviews by: Helpful|Rating|Date|All