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      Could be better could be worse - Customer Service Team Lead Amazon Employee Review

      3.0
      Aug 20, 2008
      Customer service team lead
      Recommend
      Business Outlook

      Pros

      Its a fairly decent company to work for although it can get crazy and hectic come the holidays. The pay scale is fairly average I suppose however for the amount of work that you're required to do (ie putting in OT alot) and constantly changing work schedules (tends to change every 6-8 months) and dealing with angry customers makes it seem below average. Communication between management and employees can go either way. All in all not a bad place to work.

      Cons

      Schedules being changed every 6-8 months and the stress of dealing with really angry customers.

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      5.0
      May 28, 2026
      Aa(amazon associate)
      Recommend
      Business Outlook

      Pros

      Competitive hourly pay in many locations Benefits may include health insurance and tuition assistance Flexible scheduling options at some warehouses Opportunities for overtime and extra pay Entry-level job with minimal experience required

      Cons

      Physically demanding work with long hours standing or lifting Fast-paced environment with strict productivity targets Repetitive tasks can become tiring Work schedules may include nights, weekends, or holidays High stress during peak shopping seasons like holidays

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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