Kindle Direct - Senior Customer Support Representative Amazon Web Services Employee Review

Strong engineering culture, competitive pay, great learning opportunities, and excellent internal mobility across teams.

Work-life balance can be tough, on-call rotations are demanding, and the pace is fast with high expectations.

- Strong place to be early in your career as it provides valuable training and the brand recognition can create strong future opportunities. - Is great if you’re interested in what you’re doing/selling

- 5 days in office is not great for work/life balance - If your manager doesn’t like you, good luck! - 401k match is lower than most companies - Base salary compensation is weak compared to other big tech - Leveling/career progression is near impossible due to reorgs leading to a promotion “freeze” - Role can evolve over time in ways that may not align with original job expectations