Word of advice - Operations Analyst American Express Employee Review

2.0
Sep 25, 2025
Recommend
Business Outlook

Pros

Pay is great so are the benefits, cool events and engagement activities

Cons

rampant office politics and power tripping - manager excludes people they don't like from discussions and goes out of their way to ice those people out - immature and incompetent team leaders that constantly talk behind your back and undermine you - too much drama and at times hostile because no emotional regulation happens - band 25 colleagues have to fill in gaps when instructions are given as leaders are unable to grasp subject matter and unable to cascade information diligently - lack of planning causes a lot of frenzy and disrupts work flow - disrespect colleagues opinions that are more aware of the work flow

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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