Toxic - Anonymous employee American Express Employee Review

1.0
Jan 28, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Class A - health insurance

Cons

Extremely toxic people and terrible work environment, particularly in the Customer Experience department. Unfair treatment, confused and unstable leadership. There is no work/life balance.

Explore other reviews about American Express

5.0
Jul 1, 2026
Recommend
Business Outlook

Pros

very nice place with lots of benefits

Cons

could be a nicer place with more benefits

5.0
Nov 26, 2018
Recommend
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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