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      American Express

      Engaged Employer

      American Express reviews

      Amex is a great place to work for those who value their personal life over career satisfaction - Senior Manager American Express Employee Review

      4.0
      Feb 9, 2009
      Senior manager
      Recommend
      Business Outlook

      Pros

      Flexibility. If you need to go to a doctor's appointment or leave early on a Friday, it's not big deal.

      Cons

      It is a huge company, and you know it. There are meetings to align on how to align. Also, Amex hires really smart and talented people, but I do not think they make the most use of the talent. The biggest challenge I've faced is figuring out how to get something done, which is more about navigating the organization as opposed to thinking through tough problems. Lastly, it takes forever to get anything done.

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      5.0
      Jun 11, 2026
      Senior financial analyst
      Recommend
      Business Outlook

      Pros

      Great work-life balance and leadership

      Cons

      it'd be nice to be fully remote

      3.0
      Jun 8, 2026
      Consumer banking
      Recommend
      Business Outlook

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Cons

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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