Image & Substance - Director, Business Development American Express Employee Review

4.0
May 8, 2010
Recommend
Business Outlook

Pros

Great brand with an enviable global presence. Solid focus on the shareholder, customer and employee. Very competent workforce. Employee development is a priority.

Cons

Political and bureaucratic. People who are skilled at managing-up and have learned how to interact effectively with senior leaders are more likely to be recognized and promoted than those with even stronger competencies. A "blame" culture is gaining momentum. When issues arise, leaders seem to focus more on assigning blame than addressing the root cause.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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