Travel Consultant - Travel Consultant American Express Employee Review

5.0
Nov 14, 2022
Recommend
Business Outlook

Pros

Great Pay Great Benefits Benefits starts day 1

Cons

Goal metrics was not easy to hit with certain calls. Even if you transfer a customer to a different department and they have a bad experience. The customer gets a survey on you, but you get the bad rating even though you had a good call. It takes good surveys to detract 1 bad survey.

Explore other reviews about American Express

5.0
Jul 1, 2026
Recommend
Business Outlook

Pros

very nice place with lots of benefits

Cons

could be a nicer place with more benefits

5.0
Nov 26, 2018
Recommend
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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