Worst Directors - Senior Engineering Manager American Express Employee Review

1.0
May 21, 2024
Recommend
Business Outlook

Pros

Company is providing compensation according to industrial standards, it gives good learning opportunities as they are using some cutting edge technologies.

Cons

1. Especially I had a bad engineering director. He has no ethics not moral. He used to humiliate and give different names as he wish. He used to compare me with freshers and under knowledge people which used to pull my spirits down. 2. Anybody who has good connection with their directors act godly and trouble and humiliate you even if they are unfit to question you. 3. Inspite of working hard and met all my deadlines and in some cases completed tasks before timeline, I was dumped giving performance reasons. 4. Highly political leaders unfit to be in this industry, unfortunately they cannot survive in politics so they are here. 5. Worst work culture always everything is on priority, no effort or resource calculation. They are no where close to being agile but they call themselves as one. 6. Directors work wrt team is not checked nobody is monitoring him, he torched me almost for 7 months. I approached different support teams for help like CLR team, they are so dumb that they are unable to understand what i am saying. In the end they also supported Director inspite of providing proof of documentation and recordings. They are taking free salary.

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5.0
Jun 11, 2026
Recommend
Business Outlook

Pros

Great work-life balance and leadership

Cons

it'd be nice to be fully remote

3.0
Jun 8, 2026
Recommend
Business Outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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