AMEX More like AMESS - Software Engineer American Express Employee Review

1.0
Sep 17, 2024
Recommend
Business Outlook

Pros

- You get a lot of free time while waiting on the approval from higher-ups, it typically takes 4-5 days for a response from a C-Suite or VP. - You don't need to keep up with the Isreal v. Palestine conflict because if anything negative happens to Israel, Mr. Squeri will send out a company-wide email condemning the actions against them or if like Henry Kissinger or a past AMEX C-Suite dies. - If you're a Staff Engineer or Director you can dip for two months & make the lower-level engineers deal with the summer intern.

Cons

- Multiple years worked here & he has yet to acknowledge anyone but the C-Suite's hard work. - Directors & Staff Engineers who have been at the company for 10+ years just coast. Routinely miss meetings, and lack the fundamental knowledge about the applications they've been managing. - Staff Engineers dip during summer for 40+ day vacations, perfectly timed with when summer interns show up so they don't have to deal with them. - 99% of your interactions as an engineer are with individuals in India who are sleep-deprived from working 7pm-7am as they're 12 hours ahead and yet, the CEO still pushes for a return to office. - Red tape around AI is a mess and should be reviewed/updated. It shouldn't take 2 months and 3 separate intake processes to run a single line of code that uses AI/ML. - Poor documentation on key processes like decommissioning an application or RFCs. 50/50 chance the Slack help chat person gaslights you or tells you you're in the wrong channel. - Very caste-like in that Staff Engineers consistently hand down their work to lower-level engineers & then take all the credit.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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