RUN! Do not work here! - Centurion Relationship Manager American Express Employee Review

1.0
Dec 9, 2024
Recommend
Business Outlook

Pros

If you have a travel back ground the salary seems appealing

Cons

This company over promises and under delivers. All the stress of travel and none of the perks. Added stress of financial services management. Customers have “rich people problems” and don’t live in the real world. The declining value proposition of the product means more are unhappy. Stats are completely unachievable. The biggest con is the leadership. Powerless supervisors and middle management generally are not supportive of people and do not take feedback. There is a culture of burnout causing high sick leave meaning the staff are constantly supporting others work. I witnessed and experienced bullying, exclusion and victimisation from management. Unprofessional and personal attacks occur when someone senior to you does not like you as a person even if it is not related to stats. This place is a shambles and so poorly run which explains their high turnover and why they are always hiring. Not a single person I met there wasn’t overworked, stressed and hating life

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All