Not good for your mental health. - Customer Success Manager Argus Media Employee Review

1.0
Jan 13, 2024
Recommend
Business Outlook

Pros

Hybrid work setting is the only highlight.

Cons

Terrible insurance. Management will outright bully you as well as HR. I’ve seen a few comments in the Glassdoor reviews in relation to bullying and there’s replies from the company stating they take bullying seriously. They don’t as I was PERSONALLY bullied by a manager at Argus and they were assisted by someone in HR. The only thing they take serious as far as bullying is how well they can do it. It got to the point where another person in management told me what was happening and to defend myself. I ended up on anxiety meds thanks to the manager that bullied me. I’ll never forget the day that person decided to talk about me during a meeting with my peers but when I spoke up for myself, they changed the subject. Thus ramping up the bullying. You will also not be trained properly. When I was first brought on, I received no training. No training = under-performance. This went on for 10 months. Then the manager who bullied me started saying I wasn’t as far along as another coworker. Guess what? That person was trained. See how that works? You will be drastically underpaid. CSM start at 60-65k. The average starting salary for CSM is around 80k. But from leaderships own mouth, they want to hire the best talent for the least amount of money. I did not get all of my commission money. I was stalked via Linkedin. I’m not sure if people know how that site works, but you can see who visits your page and how many times. (It was a lot.) This was in reference for when they thought I had a second job. One of the ways they tried to get rid of me was to say I was working a second job. It was a literal AFTER work unpaid internship from 6pm-8pm on Thursday. You know what I soon found out? Numerous people have 2nd PAID jobs there. I was singled out for the hybrid work policy when my coworkers were also not coming in the required days(another bullying tactic). That was a fun one. Turnover at this company is insane. I have never seen this before. It’s always with a particular department as well. Guess who runs that department? The person that bullied me.

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Argus Media Response
2y
Dear Former Employee, Argus strives to create a positive work environment for all employees and takes all feedback seriously. We want to apologize if you felt that you were subjected to bullying during your time with us. We have strict policies in place to prevent any form of harassment or mistreatment, and we investigate all reported incidents thoroughly. We would be grateful if you would contact the HR team so we can investigate your complaint and address appropriately. Thank you for bringing your concerns to our attention. We wish you the best in your future endeavours. Argus Media HR Team

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5.0
Mar 31, 2026
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Pros

Pay is good and benefits are great!

Cons

Not too many positions in IT are in Houston.

3.0
Oct 27, 2025
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Pros

Great teammates with high standards and low egos. Compensation isn’t competitive, so top performers often move on. The medical insurance, though, is excellent.

Cons

Management: Severely disconnected. A strict “3 days in office” rule is tracked via weekly attendance reports, yet the Head of North America works fully remote after moving away from Houston. Compensation: Senior-level pay is well below the Houston market. Repeated promises to make salaries competitive have been half-measures (think bottom 10% range). Hours: Expect meetings to be scheduled irrespective of your actual working hours.

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