Pros
The employees are great, if it weren't for them, I think I would have been gone a long time ago.
Cons
This does not include supervisors or managers. Supervisors do not back the members of their team; they will create stories such as having feedback from other members of the team about a certain member that could be negative, but the team never gave such feedback. This "coaching" is used constantly and by different supervisors. They will tell you that you are doing a great job, however, they are keeping tabs of everything that can find that will have you terminated all the while stating they will back you. Everyone is scared to go or say anything to a supervisor because, this puts you on their watch list and as much as they say they will not retaliate against an employee, people are being walked out nearly every other day. I have lost all confidence in my self because of this treatment and I fear for my job and that I am useless to go somewhere else. I cannot talk for all of Assurant companies, this is only for the Albany, Or, callcenter.