Strict back to school / prison approach to employment with very little compassion or sensitivity - Call Center Agent Assurant Employee Review

1.0
May 9, 2018
Recommend
Business Outlook

Pros

Its a job & you get paid, Canteen is OK.

Cons

Training is a joke. What is expected is laughable. The company needs to look at moral, compassion & sensitivity when it comes to personal issues. Lose the strict back to school / prison approach & have more faith in your employees, you then may get a better work rate, lifting moral & dropping the exceedingly high staff turn over. Parking is atrocious.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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