Atrocious - Customer Service Representative Assurant Employee Review

1.0
Aug 31, 2018
Recommend
Business Outlook

Pros

Not much. Decent PTO and managers are nice but upper corporate management is money hungry and very restrictive on budget.

Cons

A very broken customer service department and guidelines. Theres no morality with the customer and seem to take advantage.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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