Ok Company - Customer Service Representative Assurant Employee Review

3.0
Jan 3, 2013
Recommend
Business Outlook

Pros

Nice Salary Good Benefits Nice Entry Level Perks

Cons

If you are working in customer service the rules change A LOT which is fine except supervisors didn't keep up well. So you would get instructions and if it went bad the supervisor took on the "either me or you role" Advancement opportunities were mostly lateral moves so raises weren't as they should be.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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