No job security - Customer Service Representative Assurant Employee Review

2.0
Oct 4, 2013
Recommend
Business Outlook

Pros

Decent salary for the area Good benefits

Cons

Constant stress from customers and management No loyalty towards employees Constant pressure from supervisors to make them look good Changing shifts Management would say one thing and do another Not enough training

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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