It's okay could be a lot better - Customer Care Specialist Assurant Employee Review

Users say... "Good benefits and lots of development" "Great people to work with and if you work hard you will be taken care of" "Work from home is great!" "A good work/life balance is respected." "Great culture and values." 

Users say... "Management is poor and not capable of completing on larger projects." "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" "Poor Training Pay Accountability Managers are always in meetings" "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively."