Insurance Tracking - Customer Care Specialist Assurant Employee Review

1.0
Sep 17, 2023
Recommend
Business Outlook

Pros

Benefits start immediately after hire.

Cons

It’s impossible for you to earn your bonuses that you’re promised when hired. The Quality objectives are horrendous. The adherence policy is so strict that if you take two minutes outside of your normal schedule to pee you receive an email about it. You have to be in your position for 9 months before you can switch jobs in any capacity.

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Assurant Response
2y
Thank you for your review and for being on the Assurant team. We have made sure to share your comments internally, but we encourage you to bring your concerns to your People Partner.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
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Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
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Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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