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      Assurant

      Engaged Employer

      Assurant reviews

      Soul crushing - Call Center Representative Assurant Employee Review

      2.0
      Apr 19, 2024
      Call center representative
      Recommend
      Business Outlook

      Pros

      Work from home, lots of paid time off, easy to call out, decent training

      Cons

      Very strict micromanaged goals on calls, not contributing to the better good in any way - making people's lives more difficult, getting yelled at by customers, managers refusing to take over calls when needed

      avatar
      Assurant Response
      2y
      Thank you for your review. We're glad to feel you felt supported during your time here, especially with our flexible work arrangements, comprehensive benefits, and the training offered. We have made sure to also share your comments with our internal teams.

      Explore other reviews about Assurant

      5.0
      Jun 5, 2026
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Great company to work for.

      Cons

      Pay can sometimes be lower than market average

      2.0
      May 28, 2026
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Remote work across all lines of business allows for a flexible work environment

      Cons

      There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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