If you're thinking about applying? Dont." - Customer Care Service Representative Assurant Employee Review

2.0
Nov 11, 2024
Recommend
Business Outlook

Pros

The company has Great Benefits

Cons

The pay is low. This company has poor management. Training for this position is difficult on top of that clients (banks) being difficult with terrible procedural processes. As a result there are numerous escalations. The company has constant systems issues. There are no email responses from managers but if I'm a minute late I receive an email asking for explanation.

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Assurant Response
1y
Thank you for your review and for being on the Assurant team! We're glad to hear that you're enjoying our comprehensive beneftis. We have shared your feedback across our internal teams, but we also encourage you to bring any concerns to your manager or People Partner.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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