Great place to shop, don't work there. - Anonymous employee Bath & Body Works Employee Review

1.0
Feb 5, 2013
Anonymous employee
Recommend
Business Outlook

Pros

Great opportunity to connect with associates Discount on full price merch Holiday hours for some people Gratis and corporate associate appreciation Wonderful customers

Cons

Favoritism in stores, if your management team doesn't like you, you don't get hours, can't advance with the company, or get transferred to a less hostile store. You're expected to drop everything and come in, if you have to miss a shift due to unforeseen issues, the backlash is severe. Yearly reviews do not match an increase in cost of living. Associates aren't permitted to take breaks or leave the floor to go to the bathroom, while managers take up to two hours and won't cover the sales floor. Backlash from management on pursuing outside opportunities. Too many HR and Labor Board violations to list. If it weren't for several wonderful people I met, I wish I had never taken this job.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
Jul 5, 2026
Recommend
Business Outlook

Pros

We offer two fully remote weeks per year, in addition to three designated in‑person days.

Cons

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.

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