This company over complicates everything!! It's like being in a pressure cooker! - Store Manager Bath & Body Works Employee Review

1.0
Jul 17, 2013
Recommend
Business Outlook

Pros

Good Pay. Nice products and frequently receiving cute new items. Benefits are ok but very expensive.

Cons

-No appreciation from the company, DM's, RM's etc -Short time frames to complete tasks with minimal hours causing a stressful environment for all staff. -Expect too much from their part time Sales Leaders. -Targets are way too high to receive bonus on most months -Running 2 hour segments with goals and having to reach a 60% success rate each week. If you don't reach it you are questioned and they are always trying to make you write up action plans for everything! -Having to do the same redundant reports but in multiple different ways all in one week. Who has time for this -Making us pressure all the associates before their shifts with chat ins -DM's not following up with their managers then holding them accountable for stuff they never taught them! Absurd!! And demeaning. -DM's rarely come in and coach and mentor you. When they do come there is little appreciation if any, it's all about what you COULD be doing as opposed to what you have done! -DM's don't really ask for feedback or interact with Co Managers therefore leaving them feeling unhappy and unappreciated. -Being Micro-Managed on EVERYTHING by company and DM's! No freedom to use thought leadership! -Mixed messages on the direction they want you to go in. Focus on conversion, no focus on trans, no focus on ADS, not today focus on your demo goals, no work on your UPT! We are only 1 person here! Perhaps if we were supplied extra sales lead support. This leads to lack of motivation on both Managers and team and if they only knew how SM's were unhappy - it would be an eye opener! This company is by far one of the worst companies I think I have worked for! It's starting to feel like torture just getting through the day.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
Jul 5, 2026
Recommend
Business Outlook

Pros

We offer two fully remote weeks per year, in addition to three designated in‑person days.

Cons

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.

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