Loved company until 18 months ago - Co-Manager Bath & Body Works Employee Review

2.0
Nov 6, 2014
Recommend
Business Outlook

Pros

Great co-workers, great customers! Dress code is nice, love the products and gratis is nice. Discount at Victoria's Secret is a good perk.

Cons

Everything was great until we got a new RM. He has no people skills and feels the need to pop into stores unannounced and criticize everything. His "action plan" for the district was to hire managers from outside the company! The company no longer values loyal employees. In the last 6 months we have lost all 3 upstate NY DM's who each had 15 plus years of service with the company and numerous awards. Our district has also lost 4 of our top volume store managers to other companies due to the poor treatment we have all received.They had each had between 6-18 years of service! They are hiring outside the company for stores rather than promoting from with in. The new managers have no clue what they have gotten themselves into but our new DM is treating them like are the best thing that has ever happened to the district! Holiday is going to be a nightmare! I am sure there will be many open management positions in January when stores miss there December sales plans. The company is not the same since Ken Montera the EVP left. You have to wonder if he saw the writing on the wall and got out before it all fell apart.

Explore other reviews about Bath & Body Works

5.0
Jun 22, 2026
Recommend
Business Outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

1.0
Jul 5, 2026
Recommend
Business Outlook

Pros

We offer two fully remote weeks per year, in addition to three designated in‑person days.

Cons

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.

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