Need consistency among DM’s rules - Former Store Manager Bath & Body Works Employee Review

3.0
Dec 27, 2022
Recommend
Business Outlook

Pros

Great benefits! I had a great team who was with me for years. I really listened to them and tried to work with their schedules. It was retail so I told them they had to have some weekend availability. But by being realistic, I was able to keep most of my stuff for years.

Cons

District managers should be consistent and follow the company’s policy and procedures when managing their district. The reason I stepped down from being a store manager was because of a new district manager. DM had rigid rules that wasn’t in our policy and procedures. When I questioned anything, DM just stated that it was non/negotiable. I had been a manger for nine years, a trainer for my district, very low turn over in my store, and won our national trip. My numbers consistently increased, but DM wouldn’t budge on certain scheduling requirements. I was very fair with my schedules, so i felt i was being micromanaged. I had little autonomy as i did before. I decided it wasn’t worth my sanity, so I stepped down.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
Jul 5, 2026
Recommend
Business Outlook

Pros

We offer two fully remote weeks per year, in addition to three designated in‑person days.

Cons

The organization lacks a cohesive strategy and shows persistent resistance to change despite declining stock performance over the past several years. Our product and marketing efforts are no longer resonating with consumers, leadership effectiveness is inconsistent, and there are no defined career pathways for performers. Teams often work long hours due to constant rework and unclear direction. Firing the Chief Marketing Officer and Chief Merchandising Officer have been some of the few genuinely strong decisions. They were terrible, outdated, and caused swirl.

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