Some growing pains but overall a good place - Anonymous employee Braze Employee Review

4.0
Jan 31, 2018
Anonymous employee
Recommend
Business Outlook

Pros

Smart, engaged colleagues that really care. I've personally learned a ton from many different people here. Pretty good work life balance. This has become a bit worse as the company has grown and things have become somewhat more stressful. But it's still really balanced. It's pretty rare to have to work on weekends. Most people probably average ~50 hour week. Real career growth opportunities. It's still got that startup vibe and there are more things that could use some attention than there are people. So, it's a great place to be if you want to have real responsibility and get the chance to take on big projects. Real, start-up level growth and scale. It's unusual, in my experience, to find a company of this relatively small size that has really large technological scale. That tends to mean interesting problems to work on. Also, it's pretty rare to see the kind of business growth they've seen over the last few years, which is an education in its own right.

Cons

Growing pains have been real. Some parts of the company have totally outgrown and out paced the policies necessary to keep things working smoothly. Pretty normal for a start-up though, and those problems aren't being ignored so I think it will improve. Executive team, especially the CEO, has a bit of a tendency to meddle in areas that they are no longer involved in day-to-day. Overall, I think the executive team still periodically acts like it's a smaller company than it now is. My sense is that this is getting better than it used to be though. Office location in NYC is in a crappy neighborhood, though the office itself is nice inside.

avatar
Braze Response
8y
Thank you for this thoughtful feedback. We are growing fast -- that is true! We are definitely aware of the potential impact of these changes, and are hyper-focused on supporting and empowering our processes and People to be able to not only just manage the change, but to thrive! Thank you again. Allison Lee

Explore other reviews about Braze

5.0
Jun 5, 2026
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Pros

Great culture, smart people, interesting work

Cons

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2.0
May 12, 2026
Anonymous employee
Recommend
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Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

4
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