Don't Be Fooled - THIS PLACE MAY BE GROWING BUT IT'S ONLY BECAUSE INVESTMENT IS COMING FROM FRIENDS. - Director Braze Employee Review

Wow – a very negative review. Braze is always open to feedback, and as a company, we’re always trying to get better. We’d like to address your concerns and always encourage our employees to come to the People Team to confidentially discuss any issues. You indicated you are a former employee but we still encourage you to reach out the People Team if you are willing to discuss. You made some very serious and 100% false claims about company performance and investments. We want to ensure you understand who are investors are: Braze has received $175.1M in funding from some of the most prestigious VCs, including Benchmark, Meritech, Spark, and many more. All numbers that the company has published publicly are accurate. Our board of directors hold us to a high standard and would not stand for the spread of false information. Not to mention, this is illegal. We agree that communication can always be better, especially as we’re growing at the rate we are. We are working hard to improve our communications. If you have more constructive feedback on how to make communications better, we’d love to take it into consideration. You mentioned poor onboarding. We have a very comprehensive onboarding that gets new employees up to speed on the company, our product, and our culture. We’ve added some new members to the People Team that are making updates and improvements to our onboarding process and approach each month. If you have specific suggestions we’d love to hear them. You made a number of concerning remarks about our culture including backstabbing, not listening to feedback, lack of honesty, and disgruntled and paranoid employees. We feel strongly that this is not the culture we have here, nor is it the type of company we’re trying to build. We do have processes in place with the People Team for employees to report any issue so that we can investigate promptly and thoroughly and take appropriate action as a company. One of our company values is realness. It’s something that we engrain in every employee that joins Braze, and something we take seriously where you can give anyone at Braze (from the CEO down) direct feedback. This approach has helped us get to the place we’re at today. Our values of realness and fresh perspective mean that we value different point of views – this only makes us stronger as a company. We also expect our employees to share and backup their opinions. We take our values, culture, and how we treat each other very seriously. We believe our recent awards are a reflection (Inc. Magazine's Best Workplace 2019 Award, placement on Deloitte for its Tech Fast 500 List, a finalist on Crain’s list of the 100 Best Places to Work in New York City and nomination for Employer of the Year for the 2019 Digiday Worklife Awards). Additionally, we just completed our Fall Employee Engagement Survey through our 3rd party partner CultureAmp. We work with them to ensure accuracy, confidentiality and to understand how we stack up to other companies. We are thrilled to report our overall engagement score is 8% higher than our cohort amongst other CultureAmp customers - a strong indicator that we have overall high employee satisfaction. We are presenting the results to the company during our upcoming All Hands and partnering closely with department heads and leaders on action plans.