Fantastic Leadership, Teamwork and Transparency. - Manager Braze Employee Review

5.0
Jun 29, 2020
Recommend
Business Outlook

Pros

Excellent people management and leadership from the top down. My manager takes a vested interest in my work/life balance and goes out of their way to help me improve my abilities to do my job. Leadership is there to support employees and their autonomy to do their job rather than micro-manage their teams. No egos. Co-workers are seen as equal peers regardless of the role or position they are in and communication and collaboration across teams has improved significantly since joining.

Cons

Growing pains of a rapidly growing company. Team structures are not as flat as they once and are still adapting processes to keep up with the scale at which teams are expanding.

Explore other reviews about Braze

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

4
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