A Place That Truly Invests in the Customer AND the Employee - Vice President Braze Employee Review

5.0
Sep 15, 2021
Recommend
Business Outlook

Pros

Braze is truly focused on innovation in all facets and the experience. This focus on the experience is not just highlighting how the product works or what the customer sees but it goes much further than that. Braze focuses on the experience of each person within the organization, our partners, competitors and more. I've personally never seen a company within this industry which truly invests as much in their people as it does in their software, product, offerings. Always looking to improve and iterate, Braze is at the forefront of innovation, resting on it's laurels just doesn't seem to be in the vocabulary. In a world where you're always looking to push yourself Braze still does a phenomenal job of providing the space and boundaries to have healthy work life balance. In fact it's so often in the forefront of discussions that teams and leadership are regularly looking for additional opportunities to remind or provide even more more work life balance through encouraged PTO, flexible working and more. The culture is something to absolutely write home about. Whether it's team outings, happy hours, Employee Resource Groups, events (virtual and in person) or more Braze recognizes that what makes us unique are our people and perspectives and really breathes life into that. Lastly I would be remiss if I didn't highlight that Braze has a set of values and holds everyone to those values at every level within the organization. When Braze expects everyone to "take their seat at the table" they truly provide the space and opportunities for everyone to do just that.

Cons

This is a fast paced environment, in which employees and leaders alike are often pushing ourselves even further, if you're not the kind of person who is looking to continue to grow beyond your current skill set and advance professionally and personally, then this is probably not the right environment for you.

Explore other reviews about Braze

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

4
See reviews by: Helpful|Rating|Date|All