Smart people, career-defining challenges - Engineering Manager Braze Employee Review

5.0
Dec 11, 2024
Recommend
Business Outlook

Pros

- Our engineers and engineering leaders are tremendously smart and capable. We have a relatively small engineering org considering our scale, and we still manage to ship market-leading features. I learn from my colleagues every day. - Our approach to engineering management is thoughtful and yields excellent results. Teams are small enough that engineers can have a relationship with their manager, and big enough to facilitate autonomy. - The company is big enough to have opportunities for huge impact, small enough that a single determined person can deliver the impact, and set up to reward doing so. If this is exciting to you, you'll love Braze. - Within the engineering org, compensation is highly competitive.

Cons

- Sometimes we take the idea of being "self-organizing" and "bottom up" structure too far and end up failing to coordinate or lacking a cohesive vision. This is sometimes slow to be addressed by leadership. - Some challenges end up being addressed by committee, which makes progress against them glacial. - We have some technical growing pains as we emerge from our startup era and target our Fortune 500 era. I think this is expected and creates massive growth opportunities, but it is not always fun to deal with.

Explore other reviews about Braze

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

Great culture, smart people, interesting work

Cons

No major cons to speak of

2.0
May 12, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Braze has a good product. Comp is average to slightly below average for the industry. A lot of smart people pass through the doors of Braze. Most of them don't last long.

Cons

Product: Between legacy tech companies moving into customer engagement and smaller startups with similar / cheaper products, Braze's future looks pretty bleak. Equity: Braze's stock price has been in free fall for more than a year and is still overvalued at $20. Your equity might be worthless by the time you vest. Career growth: Internal promotions are few and far between and are never based on quality of work or merit. More often than not, people with no understanding of the product or industry are hired to manage long-tenured experts who didn't need managing in the first place. Culture: High achieving, competent people at Braze are seen as a threat to leadership. They eventually get fed up and leave because they can't get promoted or are forced to answer to managers that were hired over them for jobs they deserved. When they leave, they take their expertise to competitors or other industries and 3 or 4 people are usually needed to do the work they leave behind. Leadership: Braze churns through VPs + middle management at an alarming clip. Great leaders quit because they're not prepared for the micromanagement they endure and can't actually get anything done. The ones that seem to stick were only hired because they worked at Zendesk w/ the CBO or at Salesforce with someone in the Sales org. Not because they have relevant management experience, understand strategy, or the product.

4
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