Poorly Oiled Machine - Account Manager Brenntag Employee Review

2.0
Feb 10, 2023
Recommend
Business Outlook

Pros

You are able to operate with autonomy

Cons

Super convoluted processing of order, start to finish. High turnover in support staff causes lack of knowledge across all departments which customers and sales rely on to receive orders in a timely manor. Constant order delays caused by incorrect order processing, lack of inventory, lack of drivers, etc. Not operating on the same level as competitors. Lack of sales leadership. Lack of upper level leadership engagement. Lack of internal communication. No concern for customer or employee satisfaction. Glass ceiling for sales as pay is ran through sales managers who tend to have issues once you reach a level of pay that rivals them.

Explore other reviews about Brenntag

5.0
Apr 15, 2026
Recommend
Business Outlook

Pros

Remote work, decent pay, great team

Cons

Not always the best communication among different teams

1.0
Jul 3, 2026
Anonymous employee
Recommend
Business Outlook

Pros

My early experience at the company was positive and I was able to build strong tenure there.

Cons

I worked here for several years, but my experience changed significantly toward the end of my tenure. During my notice period, previously approved time off was not honored, and my departure schedule was adjusted in a way that felt inconsistent with prior approvals. Despite preparing coverage and training for my responsibilities, I was later described as leaving my team “high and dry.” There was also a shift toward a more structured, closely managed environment, along with a return-to-office policy that was applied differently across employees. It was a reminder that the end of an employee’s experience often reflects the culture just as much as the beginning.

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