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      Unfair opportunities and pay - Customer Success Manager (CSM) CCC Intelligent Solutions Employee Review

      1.0
      Jul 28, 2022
      Customer success manager (csm)
      Recommend
      Business Outlook

      Pros

      It was a paying job

      Cons

      - Despite my tenure and knowledge, I was never given an opportunity to move up - Pay was not competitive to industry - It was not an inclusive environment

      avatar
      CCC Intelligent Solutions Response
      3y
      CCC has a pay for performance culture, and we regularly benchmark our positions to ensure parity with a fast-moving market. Our promotion metrics confirm our strong track record of promoting from within at all levels. Without knowing your situation, we are unable to look into your comments about career development and inclusion. That said, we are always open to hearing your perspective. If you wish to share it please contact Laurie Ruth at lruth@cccis.com.

      Explore other reviews about CCC Intelligent Solutions

      5.0
      Jun 26, 2026
      Director
      Recommend
      Business Outlook

      Pros

      Great benefits. Work/Life balance. Great product and customers. Gorgeous office and awesome colleagues. CEO is well liked and respected.

      Cons

      Executive leadership has changed significantly over the past few years.

      2.0
      Jun 4, 2026
      Data scientist
      Recommend
      Business Outlook

      Pros

      Nothing relevant for employer growth nice building though

      Cons

      Toxic Communication Style Unclear Decision making Narcissist Dominant Environment Hostile manager-employee relationship Very few people who actually were proficient about what they do Zero felexibility on ideas and deprecated management system with almost no new product release in 5-7 years

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