Great place to work at - Branch Ambassador Capital One Employee Review

5.0
Feb 19, 2026
Recommend
Business Outlook

Pros

401k 3% match Great health insurance Dental insurance exists which is great, but its an alright insurance 4 weeks of pto

Cons

Performance ratings are very difficult Every mistake in branch is very impactful Main metric is customers review

Explore other reviews about Capital One

5.0
Jul 3, 2026
Recommend
Business Outlook

Pros

Nice Company that helps employees

Cons

Stagnat heirarchy compared to some other firms

1.0
Jun 30, 2026
Recommend
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
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