It's high school all over again. - Principal Associate Capital One Employee Review

4.0
Nov 13, 2012
Recommend
Business Outlook

Pros

People are great, salary & benefits good. Telecommute/flex time a big plus. Great campus, lots of freedom.

Cons

Performance Management is a disgrace. Promotions based on popularity and how good your manager is at presenting you in discussions. Decisions already made in advance of "360 feedback". Very political. Pretty young college girls do well and move up, but veterans suffer. Lots of cliques.I did upper-level work for 3 years and never got the offical promotion (or pay). Much talk about "open culture" and diversity of thought -- but be vocally opposed to something and you're banished from the kingdom.

Explore other reviews about Capital One

5.0
Jun 12, 2026
Recommend
Business Outlook

Pros

Culture is amazing and work life balance

Cons

Performance management is very intense

1.0
Jun 30, 2026
Recommend
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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