Just a check!!!! - HL Servicing Capital One Employee Review

2.0
Mar 7, 2013
Recommend
Business Outlook

Pros

Receiving a check, health benefits, Vacation hours...

Cons

The pay is EXTREMELY low for entry level associates!!!! There has been constant change before we inquired ING Direct but now it's so much worse... The change says alot about the instability of Capital One as a whole and also says alot about how weak management is. Most managers are incompetent!!!!! You will be reprimanded for taking too much PTO, questioning certain policies/ how things are ran.... Management doesn't care about employees AT ALL regardless of how much you help with different projects or how hard you work... There's ALOT of upper management that look down on Reps & think they are superior... They do NOT value employee loyalty and/ hard work..

Explore other reviews about Capital One

5.0
Jun 22, 2026
Recommend
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Pros

Very friendly and helpful co-workers

Cons

Worked with only one department instead of working with multiple departments

1.0
Jun 30, 2026
Recommend
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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