Great benefits is their biggest selling point - Fraud Detection Coordinator Capital One Employee Review

3.0
Oct 21, 2024
Recommend
Business Outlook

Pros

Great benefits, great onboarding training, they provide all equipment necessary to do your job efficiently, management is fair on the card side, peers do their best to help each other out, if you need help you don’t have to worry about getting the help and additional training and support that you may need.

Cons

The pay is only good if you have two incomes in the home, they squeeze as much work as possible out of you and your team but will not properly compensate you, we are gaining great skills but not being valued adequately, very hard to get promoted- my whole team has been applying for opportunities for the last year that we are more than capable of performing. I love what I do, however, there is little room for growth in our department. Leadership has gaslight my current team for the last four years about being promoted, added more work and included a productivity tracker to “justify” the proposed promotion , and still no advancement (ongoing concern). Ever since I started with COF it has given “cult- like” vibes, because people are proud to work for such a well-known company, but we all know that it is the false sense of job security that drives everyone to stay with COF. Last note, you are more likely to get a higher paying job at COF applying externally than someone who is already internal and simply trying to grow within the company.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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