It was great until it was an anxiety inducing torture - Product Manager Capital One Employee Review

2.0
Jul 22, 2025
Recommend
Business Outlook

Pros

Excellent pay Great benefits Far more customer centric than other banks Really intelligent coworkers I was able to advance my career in a direction I couldn’t have anywhere else.

Cons

I absolutely loved this job. Then another department merged with ours and we were regularly harassed because our system wasn’t exactly like the system they used before. Over the course of one year, the entire product and design teams were replaced. They removed the lead product manager completely, so we had junior associates reporting to a director who didn’t have time to develop them, much less understand what they’re working on. I spent a year of my life with a target on my back. I went from being a top performer, paid a substantial retention bonus, to having nothing I do be good enough. This was after completely redesigning our intent intake system, onboarding new PMs, coaching and developing them (due to lack of a manager), leading multiple tech teams, and actually releasing multiple features. Nothing was good enough and no one could tell me anything meaningful I could do to improve my performance (I did everything they suggested). Once I had a low rating at midyear, I was told it was impossible to pull myself to a strong at end of year and landed on a PIP. Halfway through my PIP, they told me they were going to fire me anyway, so I should take the package and leave. This job built me up, then stripped away my self worth. It really bothers me how many talented people they just threw away.

Explore other reviews about Capital One

5.0
Jun 30, 2026
Recommend
Business Outlook

Pros

Good work life balance. Great benefits (dental, medical, other perks). Very tech forward for a financial institution

Cons

Culture could be better. For example, there could be a better effort to foster camaraderie outside of work hours

1.0
Jun 30, 2026
Recommend
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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