Don't work for Cox Houston - Customer Service Representative Conduent Employee Review

1.0
May 26, 2017
Recommend
Business Outlook

Pros

You get a paycheck. You have a job. There really is nothing else. Unless you really, really hate being happy.

Cons

Everything else. Poor management. Rules and regulations are constantly changing. What is okay one week, will be terminable the next, then okay again the next. No career advancement. Floor support (or reps as acting supervisors) is a joke. They never know what they're talking about. The actual supervisors don't ever want to do their job. Poor benefits. Forced mandatory overtime, including working full shifts, 6 days a week. They always try to find an excuse to not pay us bonuses. They treat employees like trash.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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