Training and Post Training - Advisor Conduent Employee Review

2.0
Jun 5, 2017
Recommend
Business Outlook

Pros

Class trainer was great. Training program easy to use

Cons

Training needs 2 updates, 1st they need to have iLog training. The only use of it you get is when your taking your first live calls. Taking notes, Trainer say take notes, the other advisers say dont bother. So have a program developed into the iMac where you can copy and paste yours notes. There should be a whole day before training to show you how to work with the iMac or be able to travel to a local Conduent office for a 30min crash course. This would make the new employee a better Apple adviser

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5.0
May 20, 2026
Recommend
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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