3100 Hayes Sam's Club Campaign - Customer Service Representative Conduent Employee Review

1.0
Jun 9, 2017
Recommend
Business Outlook

Pros

If you're looking for looking for a job that's almost impossible to be fired from, you've come to the right place!

Cons

I've been employed here for a year and in that time, I've been promoted to a higher position only to have it taken out from under me. The lack of professionalism from the top down is astounding. I'm talking rampant sexual harassment, discrimination, favoritism, and nepotism. One of the terminable offences they lay out as soon as you're hired on is that if you have a cell phone out at any time while you are on the call for, you will be escorted out by security. which is understandable. however, I have yet to see this in action. A huge security risk. One of the other disgusting things about this place is that it's infested with bed bugs from the filthy apartments across the street. not to fail to mention it is also crawling with roaches and i'm pretty sure there is a rat living in the ceiling. Turnover rate here is very high but only because people quit, only to come back 3-6 times. My own Supervisor once walked out of work one morning on a Tuesday and returned the following Tuesday. No notice, just said "I can''t do this. I can't deal with you people." and stormed out. I implore you to seek professional development elsewhere because there is none to be had here.

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1.0
Jun 22, 2026
Recommend
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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