Customer Support - Anonymous employee Conduent Employee Review

1.0
Jun 20, 2017
Anonymous employee
Recommend
Business Outlook

Pros

There isn't much. Only pro is I get to work from home.

Cons

They treat you like your 2. They tell you when to take your break, they have coaching sessions once a week, they monitor everything you do, and you are required to meet strict benchmarks. Training is a joke and it doesn't prepare you for taking actual calls. The hours are horrible! If you don't want a life work here.

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1.0
Jun 22, 2026
Recommend
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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